We want you to love every piece of jewellery you receive from us. Each item is carefully selected and inspected to ensure quality and satisfaction.

Due to the nature of our products and hygiene reasons, we do not accept returns, or exchanges. Please make sure to carefully read product descriptions, sizes, and review all photos before completing your order.

Damages and issues

Please inspect your order and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right, you can contact us at nayaa.thelabel@gmail.com, send clear proof of photos.

All pieces are hand checked before shipping. Slight variations in color, shape, or finish are normal due to photography and screen settings and are not considered defects.