refund policy
Refund Policy
Due to the nature of our products and for hygiene, safety, and quality control reasons, all jewelry sales are final.
We do not accept returns, exchanges, or refunds once an order has been placed.
Damaged or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.
After reviewing the issue, we may offer a replacement or another appropriate solution at our discretion.
Order Changes & Cancellations
Once an order has been placed, we begin processing it as soon as possible. Therefore, cancellations or changes to an order may not be possible after the order has been confirmed.
Important
Please carefully check your selected size, colour, style, and other order details before completing your purchase. By placing an order with us, you acknowledge and agree to this No Refund Policy.
If you have any questions before purchasing, please contact us and we'll be happy to help.